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Frequently Asked Questions
General
What is Quizora? Quizora is a self-hosted quiz platform that you install on your own web server. It lets you run a complete quiz business — creators generate and sell quizzes with AI assistance, students buy and take them in a professional exam interface, and you earn revenue through commissions and subscription plans.
What does "self-hosted" mean? It means Quizora runs on your own server, not on our servers. You own all the data, you control the branding, and there are no monthly fees to us beyond the one-time CodeCanyon purchase.
Is there a monthly fee? No — Quizora is a one-time purchase. The only recurring costs are:
- Your web hosting (typically ₹500-₹2000/month depending on traffic)
- OpenAI API usage (billed by OpenAI per token, only if you enable AI generation)
- Payment gateway fees (Razorpay/Stripe charge ~2% per transaction)
Installation
Do I need technical knowledge to install Quizora? No. The visual installer guides you through every step without requiring command-line knowledge. If you can set up a WordPress site, you can set up Quizora.
Can I install Quizora on shared hosting? Yes. Quizora works on shared hosting (cPanel) as long as your host supports PHP 8.2+ and MySQL 8.0+. For best performance, a VPS with 1GB+ RAM is recommended.
The installer shows a red requirement. What do I do? Common fixes:
- Folder not writable: In cPanel File Manager, right-click the
storage/folder → Change Permissions → set to 755. - Missing PHP extension: In cPanel → PHP Selector / MultiPHP INI Editor, enable the required extension. Contact your host if you can't find it.
Can I install Quizora in a subfolder (e.g. yourdomain.com/quiz)? Yes, but you need to adjust the web root to point to the public/ folder inside the subfolder. This is a standard Laravel configuration — your hosting provider can assist.
AI Generation
Which AI model does Quizora use? Quizora uses OpenAI's GPT-4o model, which produces accurate, well-structured questions. The model is configurable for advanced users.
How much does AI generation cost? OpenAI charges per token (roughly per word). A typical generation of 10 questions uses approximately 1,000-2,000 tokens, which costs less than $0.05 at current OpenAI pricing. Quizora includes a free credit system so you can give creators a quota of free generations — after that, they pay from their wallet.
Can creators use AI without an OpenAI key? No. AI generation requires a valid OpenAI API key configured in Admin Settings. Without it, creators can still build quizzes manually using the question editor.
What question types can the AI generate?
- Multiple Choice (single correct answer)
- Multiple Choice (multiple correct answers)
- True / False
- Fill in the Blank
- Or a mix of all types in one generation
Payments
Can I use both Razorpay and Stripe at the same time? Yes. Students will see both payment options at checkout if both are configured.
What currencies are supported? The currency shown is configurable in Admin Settings. Razorpay primarily supports INR; Stripe supports 135+ currencies including USD, EUR, GBP.
How does the platform commission work? When a student buys a quiz, Quizora automatically splits the payment: the platform's commission percentage goes to your earnings, and the rest is credited to the creator's wallet. The commission rate is set in Admin → Settings → Payments.
Are refunds supported? Yes. You can issue refunds from Admin → Orders → [Order] → Refund. Refund processing depends on your payment gateway's policies.
Quizzes & Exams
Can creators set a scheduled start date for a quiz? Yes. In the quiz settings, creators can set a Start Date and End Date. The quiz won't be accessible before the start date or after the end date.
What happens if a student loses internet connection during an exam? Answers auto-save every 30 seconds. If the connection drops briefly, the student's last saved answer is preserved. If the timer runs out during a disconnection, the exam auto-submits with whatever was saved.
Can a quiz be taken on mobile? Yes. The exam interface is fully responsive and works on phones and tablets.
What is "negative marking"? When enabled, wrong answers deduct marks from the student's total score. Each question can have its own negative marks value. This is common in competitive exam formats like UPSC, SSC, and banking exams.
Certificates
Are certificates automatically generated? Yes, if the creator enables "Certificate on Pass" in their quiz settings. When a student passes, a PDF certificate is generated immediately and available for download.
Can certificates be verified? Yes. Each certificate has a unique QR code. Scanning it opens a verification page on your platform that confirms the certificate is authentic and shows the student's name, quiz, and score.
Can I customise the certificate design? The certificate template is in resources/views/pdf/certificate.blade.php. You can edit the HTML/CSS to change the layout, colours, and branding.
Updates & Support
How do I receive updates? Updates are available through your CodeCanyon account. You'll receive an email notification when a new version is released.
What does the purchase include?
- Full PHP source code (no encryption, no license server for the code itself)
- 6 months of free support via CodeCanyon's support system
- Free lifetime updates
Where do I get support? Open a support ticket on the Quizora item page on CodeCanyon. Include your purchase code, PHP version, hosting type, and a description of the issue for fastest resolution.